Hi, candidate!
We want to help you find a solution as quickly as possible.
Our customer service is available from Monday through Friday, 8:00 a.m. to 5:30 p.m. (Brasília time, excluding holidays)
How can we help you?
This ticket is only for assisting with technical issues. For any information about the selection process, please contact the company directly.
Report an Issue
Category
FAQs
Category
To apply, you need a résumé on Empregare. Signing up is free.
- Register your résumé
Fill in your details and click “Register for free!”. Already registered? Just sign in.
Register résumé Sign in - Search for jobs
Type the job title and the city, and use the filters to find jobs that match your profile.
Search jobs - Apply
Open the job and click “Apply”. The company gets your résumé right away.
- Keep your résumé complete and up to date.
- Check your e-mail, including the spam folder.
- Don't give up: your job is waiting for you!
Empregare is the recruitment software companies use: we don't run or manage their hiring processes. To take part in their jobs, get your résumé ready:
- Register your résumé
Fill in all the fields and click “Register for free!”.
Register résumé - Complete your résumé
Sign in and open “My résumé”. Fill in all the details: a complete résumé helps in hiring processes.
My résumé
Before opening a ticket, try this:
- Use Google Chrome
Clear the browser cache and upload the video again.
How to clear the cache(opens in a new tab) - Allow the camera and microphone
Allow access in the browser, on your phone or computer.
Camera on Windows(opens in a new tab) Camera and microphone in Chrome(opens in a new tab)
Before opening a ticket, try this:
- Use Google Chrome
- Clear the browser cache How to clear the cache(opens in a new tab)
- Attach the file again
As a Word (.docx) or PDF file.
The system couldn't read your résumé's layout. Change the file's layout and attach it again.
The attachment is only used to fill in some résumé fields automatically. Afterwards, review those fields and adjust what you need.
Get back into your account:
- Request a new password
On “I have forgotten my password”, enter your e-mail. The link to change your password goes to the e-mail on your account (check the spam folder too).
I have forgotten my password - No longer have access to that e-mail?
On the same screen, click “I can't access this email”. We'll send a code by WhatsApp (or SMS) to the phone on your account. In Brazil, without access to that phone, you can also answer questions about your details under “I can't access this number”.
- Still can't get in?
Open a ticket with your CPF, your date of birth and the e-mail you want to use. With this information we confirm it's you and change the e-mail.
The hiring process is run by the company that posted the job.
Empregare is the software companies use to post jobs, review résumés, run tests and invite people to interviews. Each company handles its own steps, without Empregare's involvement.
For results, deadlines or interviews, contact the company that posted the job directly.
Here, we help with using the site and with system errors.
My applicationsHow can we help you?
Ticket successfully sent
Thank you for getting in touch. We will respond to your ticket shortly.